Introduction
Chill AF Tax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax organizer and client portal services.
1. Information We Collect
Personal Information You Provide
- Account Information: Name, email, phone number, password
- Tax Information: Social Security Number (encrypted using AES-256 via Google Cloud KMS), date of birth, filing status, address
- Financial Information: Income sources, deductions, uploaded tax documents
- Communications: Messages and notes submitted through our platform
Information Automatically Collected
- Usage data (pages visited, features used)
- Technical data (IP address, browser type, device information)
- Authentication events and timestamps
2. How We Use Your Information
We use your information to:
- Provide tax preparation services
- Process and file your tax returns
- Communicate with you about your account
- Improve our services
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for sensitive data (SSN)
- Google Cloud Key Management Service (KMS) for encryption keys
- TLS encryption for data in transit
- Role-based access controls
- Regular security audits
4. Data Retention
We retain your tax documents and related information for 7 years in accordance with IRS requirements. You may request deletion of your data after this period.
5. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal retention requirements)
- Opt out of marketing communications
- Data portability
6. California Privacy Rights (CCPA)
California residents have additional rights including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell your personal information.
7. Contact Information
For privacy inquiries, please contact us at:
Email: privacy@chillaftax.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.